VeriPep
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Privacy Policy

Last updated: February 2025

1. Introduction

VeriPep ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (veripep.com), mobile applications, and products.

2. Information We Collect

2.1 Information You Provide

  • Account information: email address, name (optional), password
  • Research data you enter into VeriPep Tracker (protocols, vials, injection logs, health metrics)
  • Waitlist signups: email address and preferences
  • Support inquiries and correspondence

2.2 Automatically Collected Information

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used, timestamps)
  • IP address and approximate location
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain VeriPep services
  • Process orders and deliver products
  • Send important updates about your account and our services
  • Respond to customer support requests and resolve issues
  • Improve our products and develop new features
  • Send marketing communications (only with your consent, and you can opt out anytime)
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit (TLS/HTTPS) and at rest
  • Row-level security ensures users can only access their own data
  • API keys are hashed using SHA-256; we never store raw keys
  • Regular security audits and vulnerability assessments
  • Data hosted on Supabase infrastructure with SOC 2 Type II compliance

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers who help us operate our business (payment processors, hosting, analytics)
  • Law enforcement when required by law or to protect our rights
  • Business successors in the event of a merger, acquisition, or sale

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for marketing communications
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@veripep.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can delete your account at any time, and we will delete your personal data within 30 days, except where retention is required by law.

8. Cookies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Understand how you use our services
  • Improve our products

You can control cookies through your browser settings. Disabling cookies may affect functionality.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.

10. Children's Privacy

VeriPep services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our website.

12. Contact Us

For privacy-related questions or concerns: